Tech giant IBM announced layoffs in its marketing and communications division, the latest move in a broader workforce restructuring focused on automation and emerging technologies. The number of affected employees remains undisclosed.
This news comes after CEO Arvind Krishna indicated a shift towards AI in May 2023, suggesting a pause in hiring for roles replaceable by automation. The company has already shed positions through voluntary redundancy programs, aiming to streamline operations particularly in Europe.
The announcement, delivered by chief communications officer Jonathan Adashek in a brief meeting, reflects IBM’s strategy to adapt to a changing market landscape. This could involve increased use of AI to enhance efficiency, potentially mirroring the plan announced last year to replace nearly 8,000 jobs with AI-powered solutions.
Despite the layoffs, IBM expects to maintain its overall headcount by the end of the year. This aligns with comments by CFO James Kavanaugh in January, suggesting similar restructuring costs to 2023, when the company reduced its workforce by 3,900.
IBM’s decision reflects broader trends within the tech industry. With over 200 tech companies laying off nearly 50,000 employees in 2024 alone, including giants like Alphabet, Amazon, and Unity, the industry is undergoing a significant shift. Economic uncertainties and post-pandemic adjustments likely play a role in these cutbacks. Additionally, in the competitive AI space, IBM may be facing pressure from stronger players like Microsoft, Google, and Amazon.
As the industry evolves, IBM’s restructuring efforts aim to position the company for future success by leveraging AI and streamlining operations. While the immediate impact falls on marketing and communications employees, this move signifies a larger strategic shift within IBM.