It is no secret that the global health crisis has led organisations to quickly rethink their existing business processes and undertake several workplace shifts, including remote working, bringing in digital team-collaboration tools, and transforming in-person events into virtual ones. With a multi-generational workforce embracing virtual aspects of daily work life, organisations have come to realise that their learning must continue even from a remote location. As they examine their current learning strategies to adjust with this disparate group in the new shift, for many organisations one thing has become clear — traditional learning and one-size-fits all training are not equipped…